Re: Yodel. We would like to show you a description here but the site won’t allow us. Dial 789 from your Virgin Media SIM or 0345 6000 789 from any other phone (standard charges apply) A return or exchange will be sorted for you in no time at all. Scam texts, often referred to as smishing, are texts received when scammers have disguised SMS messages to look like they’ve come from a legitimate company. Account - Mobile. There is no charge for the Stream service, but a one-off £35 Stream activation fee applies, along. From £ 38 a month. Yet another bill after cancelling with virgin in Managing Your Account - Cable 3 weeks ago; Refund not arrived - 45 days exceeded - can't get through on phone in Managing Your Account - Cable 3 weeks ago; ID theft not accepted by Virgin Media in Managing Your Account - Cable 17-10-2023; Returning old hub in Managing Your. on 02-12-2021 17:04. Returned to private message to be advised that the order was cancelled because I didn’t confirm on one call from another country on a bank holiday! also account shows a bill for the phone you returned and cancelled, I want this bill removed from my account! The order shows as complete for the pro ma. Virgin Media 8T6P52727515A961 Returned to Virgin Media Returned My parcel's journey + 19/09/23 06:23. 3 weeks ago. I contacted Yodel and they said we ju. But surprise surprise, nothing. Parcel appears to be stuck at their National Hub! See below: Tracking details for 8KXE002539244961 Thursday, December 29 2022 11:52 Parcel to be taken to a Yodel serviced Collect+ Point 11:52 Received at SCOT-MID CO. 7 million in fiscal 2021, up from £9. 07480632098. My Virgin Media app Manage your broadband, TV, home phone and mobile accounts in one placeNews of Virgin Media O2's discussions with Sky, first reported by the Sunday Telegraph, sent shares in BT down by as much as 8% on Monday to a six-month low. I am really fed up. I'm very sorry to hear about the poor experience you've had with the delivery of your equipment. I received a iPhone and Virgin SIM card by courier Yodel with no other documentation. Our fibre-powered, fastest-ever TV experience, now with super-clever Voice Search and Control and personal Profiles. Options. Excludes broadband faults and broadband network outages. Virgin media is one of the worst for this in that due to their proprietary fibre system you have to use their router initially and if you want to use your own you have to bridge through theirs. I would be grateful for any advice on the best way to proceed. He assisted me with that but not beyond that. Virgin Media. Being returned to Virgin Media. Pl˜ce ˜ny other bits ˜nd pieces – like c˜bles, remotes, power. With thousands of stores across the UK open early until late, 7 days a week Yodel is your perfect online shopping partner. Download The Yodel App Today! Check out your parcel's two-hour delivery window and see a photo of where we have delivered it to Parcel options. Virgin Mobile. Yodel, returned to sender. 09/11/23 11:22. We would like to show you a description here but the site won’t allow us. Browse Virgin Media Virgin Media Community. Now I am the one feeling uncomfortable (potential victim of fraud) because I have signed. 09/11/23 11:22. Some of you may already be aware of this company. Re: Virgin parcel scam. Entertain me; Broadband Deals. We would like to show you a description here but the site won’t allow us. Chris_W1. It's disappointing howe. 05am but then had another 3 updates like it was making its way to me then on Friday the day it was. Sorry to hear this feedback of your recent experience returning a hub, with yodel, and ourselves. backtothefuture. . I have looked everywhere. The overall user rating for this number is Negative . The earliest date for someone to pick up the hub was around 20th January. Why has this happened and how can it be fixed?We would like to show you a description here but the site won’t allow us. - Find your nearest Collect+ store. It is not on any of the emails or texts sent to. From £ 38 a month 18 month contract Check it out. countjac. I'm a Very Insightful Person, I'm here to share knowledge. Shop. Account - Cable. Shop online with over 90 brands and have your items delivered to your local store. If you have a Green Yodel calling card: Please text or call the driver on their mobile number, which will. Received into MITCHAM DEPOT. We would like to show you a description here but the site won’t allow us. The real trick to leaving an impression during The Voice Blind Auditions is to give the. Free tracking available as standard. Networking and WiFi. Options. Download the Virgin Media Connect app Troubleshooting 19 Get more from your kit Get more from your kit. Anything else on the BT network you could just use. Please stop sending me endless harassing texts. So I'm a new customer and my router was due to arrive on Wednesday and I arranged to collect it from a Yodel depot, but when I went there - 5325119. Browse Virgin Media Virgin Media Community. Networking and WiFi. How do I return my old box. on 04-12-2022 20:11. My Virgin Media App. . 20 You can use your Virgin TV box remote to control the volume function and turn your TV on and off. We would like to show you a description here but the site won’t allow us. consumer polling and social media complaints. Find out about charges that you may incur as a Virgin Media customer outside of the standard subscription to your package/services. For queries on delivery charges from online retailers please contact the retailer directly. I'm sorry to hear you haven't received a confirmation text for your timeslot. This communication will. Hi, I'll keep it short, waited in all day, Yodel tracking stated my parcel was 1 stop away but stayed like this for 2 hours then suddenly changed to delivered at 3. Have your parcel delivered to one of our thousands of stores across the UK open 7 days a week. However, in the absence of their call, I do not have a contact number or tracking number to chase them for details. . If you have received an Orange calling card: Enter the 8 digit card reference number from the card, along with your postcode on our tracking page. My Virgin Media App. Global Media Limited: Website for A. As you can see from the above, they don’t have any record of any parcels due for my address. We would like to show you a description here but the site won’t allow us. Please choose the Yodel Store of your choice and let us do the rest. 5 years ago: its virgin media. . Yodel strikes again. No setup fee is available on all bundles, broadband & phone, and broadband only packages. Sign in to My Virgin Media a. 00 guaranteed… Thanks for reaching out to us regarding your issue. A quick call back to the senders company and spoke to the same person as before, he informed to expect a visit from Yodel Parcels as in to collect the parcel which had been left by “Mistake”. I don’t know what to do, each party is putting the blame on the other and I’m the paying. Everything you need is posted to you. on 16-03-2023 19:38. When your order has been dispatched, you'll receive an email from Yodel with a unique code to track the delivery. In fact, I should receive my equipment last Friday, while it was disappeared and none any useful information could be obtained from either Yodel's website or their customer services' call. Re: Virgin parcel scam. Xpect Returns is fully tracked, with both retailers and customers able to track the parcel's full journey. i. Options. I was never contacted. the delivery itself is completely legit and all in my name. Xpect Returns is fully tracked, with both retailers and customers able to track the parcel's full journey. Options. Tuesday afternoon Virgin sent a text saying delivery has been delayed by a day. I am new to Virgin, I think I am since still couldn't receive my Broadband hub. please can you check when I can receive my box? I’m regularly working from home and really. A quick phone call to the Banks Fraud line and reported what had happened any future transactions from Virgin will be Blocked. Yodel say I refused delivery on Tuesday when i was in all day, spoke with someone from virgin said it will still arrive, should have been yesterday, yodel saying from original delivery they have sent the parcel back to sender, so now no idea what’s happening or where the parcel is, why do companies. Stay safe online. Solved: Waited in yesterday for a Yodel two hour delivery slot, no modem, Contacted Yodel using their app and they cannot give me a - 5153083. in Security matters 14-09-2023; possible Scam phone call in Security matters 23-08-2023; There is an unknown telephone contact on my Virgin Media account and I can't update it in Security matters 11-08-2023Hi, I changed my delivery address for the self install package but it has not been delivered to the new address. Horrific service from Virgin Media !!! on 21-09-2022 16:05. No delivery and now no delivery date available on their site! - 5176387 The GXO-VM organisation has a well-established relationship with Virgin Media (VM) since 1999. on 08-11-2022 12:42. So you won’t need to hop around. Thanks in advance. The tracking on the yodel site has left me so confused! On Thursday 16th it said returned to sender at 8. That evening the Yodel tracker says delivery was attempted but they “couldn’t gain access to the property”. For queries on delivery charges from online retailers please contact the retailer directly. (England) I bought a mobile on contract from virgin media. If VM tries to charge you, you can always post back on. Simply select the track your parcel link in the email and enter the code to get the latest update. Tech Chatter. SpeedWe would like to show you a description here but the site won’t allow us. Closed Virgin Media& previously Virgin Email Account still online in Security matters 02-10-2023; Is it a scam. Virgin media is one of the worst for this in that due to their proprietary fibre system you have to use their router initially and if you want to use your own you have to bridge through theirs. -- I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. The talks between Virgin Media O2 and. Hi! I am a Virgin customer for more than 2 years now, we have Virgin media broadband, tv, landline and a sim (O2) with the Volt pakage at - 5314847. I have looked everywhere. My Virgin Media App. We would like to show you a description here but the site won’t allow us. Yodel stole my parcel. Have been 3 hours on chat waiting for a human to contact me, with no success. Webchat Vikram told me on Saturday that it was delayed, but still will be delivered on the Saturday 1/10/22. We received all kind of confirmation emails and tracking number with Yodel and was supposed to be delivered the 24/04/23. Manage Your Account. 3 days(2 days taken off work) I have wasted(Fri,Sat and today), waiting on a delivery, what was due on Friday, but then delayed with no further update at all on the tracking page. Yodel were delivering the parcel but the driver ‘couldn’t find my address’ - I love on a…Enjoy M250 broadband + phone + O2 SIM for £44. “@frostyy13 If you contact the Yodel team directly they'll need to advise further on this, we can't access their delivery systems to check on the location. @Zach_R. QuickStart, set up and connections. With the issues regarding your online account, that is part of an ongoing outage at this precise moment. You may also wish to ring us on 0345 454 1111, and our team may be able to. In response to Zach_R. Virgin mobile - yodel delivered me some one elses parcel wow. Virgin Media is part of the Liberty Global organization, which recently entered a 50:50 joint venture with Telefónica SA to launch a new corporate business, Virgin Media O2. Dial: 150 – free on our home phone or mobile. I placed the order on the 24th, and then got an email on the 25th telling me that my order was on it's way. " Not sure if genuine. The deliveryman noted that the box was left behind the “bin”. Shop. So far, the order has been stolen by Yodel’s driver. Paul. Need to contact Virgin Media Customer Services? Call: 0345 454 1111 WhatsApp: 07305327112. But then the envelope arrived to return it and I used this instead. I kindly asked the particular agent who was with me at that time to help me out with raising a complaint which I know is ideally meaningless. Browse Virgin Media Virgin Media Community. How to track a home delivery. Tuesday afternoon Virgin sent a text saying delivery has been delayed by a day. Meanwhile, Yodel got the lowest score on a single criteria of all the firms, scoring just 1. The Virgin Media website will open in a new tab. on 25-04-2023 17:04. I ordered an iPhone SE3 Midnight 64GB and airpods, on 20th. I ordered a new iPhone 13 with iPad to be delivered by the 23/7/21. Following our upgrade to Volt I returned a Hub 3 via Connect+ on 29 September. If you’re sending back old or faulty equipment, Virgin Media will even send you a pre-paid postal returns pack, so you won’t need to pay for packaging either. . Virgin Phone Switchover. My services: HD TV on VIP (+ Sky Sports & Movies & BT sport), x3 V6 boxes (1 wired, 2 on WiFi) Hub5 in modem mode with Apple Airport Extreme Router +2 Airport Express's. recently cancelled my virgin contract and was supplied with box to return via YODEL ,this was done on the 16/11/23 ,i have since received emails telling me they do not have the equipment and i will be charged if not sent back . If you're waiting to receive a parcel or have sent your returns via Yodel, you might experience delays with. Simply drop your parcel off at one of thousands of local Yodel serviced Collect+ Points. Virgin Media. on 04-02-2023 10:23. Return to Yodel Store labels are valid for 28 calendar days, after which time they expire and cannot be used or refunded. I had my new gig broadband setup a couple of weeks back with a new Hub 5. Yodel returned to sender. Hi , Thank you for coming back to us about this ongoing issue and for providing further information. Welcome to our community forums and thank you for your first posts. Yodel lost quickstart router, ordered a replacement and now Yodel's found and delivered the first router. Options. I think this needs to be reported to trade standards as this looks to be a scam from Virgin. We would like to show you a description here but the site won’t allow us. Learn more Have I helped? Click Mark as Helpful Answer and solved, or use Kudos. Virgin Media 8T6P52674441A961 Your return is on its way back to Virgin Media En Route Returned. Yodel Delivery due tomorrow - No tracking and no order showing. Courier firm, Yodel, is experiencing delivery delays following a cyber 'incident' on its network. Virgin Media’s producer registration numbers under the WEEE Regulations 2013 are: Virgin Media ltd WEE/KA0136ZT / Virgin Mobile Telecom ltd WEE/JJ0135ZT Packaging In recent years we’ve increased the volume of packaging returned through our supply chain infrastructure. Call the equipment activation number on - 0800 953 9500 (option 3) – you will need the serial numbers off the barcode stickers on the hub, also your account and area number. If you're currently connected through the socket in the wall then eventually you will be moved over to 21CV once it's all up and running in your area. The advice was to recycle the old hub. What have Yodel advised in regards to the delivery? Have they raised an investigation? RPYodel Lornetwining66 Joining in Options on 27-03-2023 21:51 Can someone tell me I've had a TV box ordered from 25th but not arrived on Yodel app it's saying it's. 05200072 - Registered in England & Wales Yodel Delivery Network Limited, 2nd Floor, Skyways Hub, Speke Road, Speke, Liverpool L70 1AB 413903714We would like to show you a description here but the site won’t allow us. 5 years ago: Messaged saying my new kit would be delivered but I am not expecting anything. If you choose to have the equipment delivered to your. I am sorry to hear about the issue regarding your handset value. m that Friday, it would most likely arrive the following day (Saturday) if not, then within 3-5 working days, which is perfectly fine. Selected Live Chat and Yodel confirmed successful delivery; filed receipt and Live Chat text. No hub and no tv box…. Because it was shittly designed, the people in the. Virgin Media services are only available in eligible Virgin Media network areas. Rob Beck ordered a new router from Virgin Media in March. My parcel of the broadband and TV box was with yodel and before they even attempted to deliver they have sent it back to sender has this - 5111436. . The items were not ordered or paid for by me. Thousands of Yodel stores nationwide. Just the same response. PER MONTH. . What has everyone else done? Solved: Waited in all day for a booster supposedly to be deliver on Saturday. Joining in. Yodel – The Non-Delivery Company. About GXO Logistics. wonkydragon. The virgin homepage says between 8am and 6pm it will be with us today (20/08) and it’s now almost 6pm. I contact virgin and they reckon yodel are delivering it and it’s definitely not been returned. I am now. Call the equipment activation number on - 0800 953 9500 (option 3) – you will need the serial numbers off the barcode stickers on the hub, also your account and area number. QuickStart, set up and connections. I order the quickstart package and was informed it would be delivered by "yodel" on Tuesday, it failed to arrive. I dropped it off at the nearest Collect+/Yodel point (local corner shop). Virgin media customer service is not able to provide accurate information or even have a clue!According to Virgin I received package on 15th since it was sent by Yodel and their tracking says it was delivered at 9:30 on 15th. Networking and WiFi. If you didn't arrange your return through the app, you can find. I'm sorry to hear about the issue you're having with the returns kit. Use our app to: - Send a parcel from any of our thousands of local stores. I booked this. Yodel tracking say equipment still en route to Virgin 3 weeks after equipment dropped off. Processed at National Hub. The kit was due to be delivered on the 3rd. GXO operates Virgin Media’s primary distribution center in Wellingborough, known as “the Big Red Shed,” along with. We would like to show you a description here but the site won’t allow us. 0345 454 1111* – on any non-Virgin Media phone *Call costs may cary Manage your broadband, TV, home phone and mobile accounts in one place. Well-informed. Virgin Media is part of the Liberty Global organization, which recently entered a 50:50 joint venture with Telefónica SA to launch a new corporate business, Virgin Media O2. Once it is, you'll receive a letter/email advising you of the date we're moving you over. Thanks for your post and questions around 21CV. 7 stars for customer service. If you didn't arrange your return through the app, you can find. Have checked junk/spam folder as well but nothing. . Hi VM, I placed an upgrade order last week and was told my new modem would be delivered on 25/11 by Yodel. Let us know how it goes. No recent parcel is showing under your name and address. Options. I haven't ordered anything, but it claims to be a yodel driver delivering something from Virgin Media. We would like to show you a description here but the site won’t allow us. Yodel's delivery status showed that the package was at the local depot, so I took the initiative to come to the depot. 08/11/23 21:45. Yes, Virgin Media returns in the UK are completely free. We would like to show you a description here but the site won’t allow us. on 28-03-2023 08:11. Download The Yodel App Today! Check out your parcel's two-hour delivery window and see a photo of where we have delivered it to Parcel options. They'll then give you a receipt that allows you to track your package, so you know when we've got it back. I upgraded from 200 to 1GIG and expected a sb4 to arrive on the agreed date. on 12-05-2023 19:08. There are now several posts on here about this scam which has happened to me in the last week. Very. I sent it back using the packaging sent to me and using collect plus. Yodel works with many retailers to offer Return to Yodel Store services. Stream box and remote remain property of Virgin Media. I have had a look into your service on our system and I can see you recently contacted our team regarding this. I'm a new customer, due to recieve my quickstart pack tomorrow but I don't have a yodel tracking number to see when it will arrive. . Virgin sent a text saying Yodel would be in touch with a 2-hour delivery slot. She called back and left a voicemail confirming that it was booked in and would be. Switched. Deal. However, I don’t have a yodel reference number and I can’t register for my Virgin Media account to check this is still the planned delivery date (when I try to register, I get asked to enter my email address which I need confirm by clicking a verification. On the 25th I should have received a Virgin hub three under three tv 360 TV box but the only thing that arrived was a virgin hub 3 I'm a new customer I'm paying for TV WiFi and home phone but the only thing that has come is my hub 3. I've taken a look at our systems and I can see that your new equipment was activated. Forum; Apps. O2 shop or local council recycle yard. GXO has collaborated with Virgin Media since 1999. Sorry to hear you have been having issues with your Yodel delivery. Sign in . Mobile phone scam. Reply. SpeedDelivery of your equipment to store via Yodel is free. A quick call back to the senders company and spoke to the same person as before, he informed to expect a visit from Yodel Parcels as in to collect the parcel which had been left by “Mistake”. virgin dragging their feet 3 weeks since order, struggling with - 4931565We would like to show you a description here but the site won’t allow us. Global Media Limited Customer Service email address : A. on 22-04-2023 10:15. Asked webchat today, and was advised I would be giv. Really disappointed, when I goo. I contacted their support team via live chat to be informed it would be delivered Wednesday. We would like to show you a description here but the site won’t allow us. We would like to show you a description here but the site won’t allow us. In this conversation. We would like to show you a description here but the site won’t allow us. Unfortunately I didn't received any package tracking number nor text with delivery details. Options. is part of Logistics Group Holdings, and according to Companies House filings [ PDF ], it recorded earnings before income tax, depreciation and amortisation of £65. on 30-05-2023 13:29. Sports Direct. I will need to take a look at this for you, so will pop you over a PM, please keep an eye our for the little envelope Thanks, ZoieWe would like to show you a description here but the site won’t allow us. Hi I have received a text message from either Yodal or Virgin, saying that my new Hub was meant to arrive yesterday and Yodal will be in touch to confirm a time slot. I've had a new 360 box. Through the Yodel Track app you can arrange your Yodel Deliver to Store return and track its journey back to the retailer all in one place. Created Sep 23, 2009. Have you received any further communication from our Mobile team about this delivery? Have you seen if the order has been on its way to you from the tracking number at any point, or has it always sai. In this conversation. - Track the progress of your returns. It was supposed to arrive on the 21st, it didn't arrive, but I decided to wait, this morning I checked yodel, and the delivery is incomplete and has been returned to sender. Account - Mobile. Verified account Protected Tweets @; Suggested usersWe would like to show you a description here but the site won’t allow us. No still no tracking number. I tried to contact Yodel customer service. Yodel were delivering the parcel but the driver ‘couldn’t find my address’ - I love on a…Enjoy M250 broadband + phone + O2 SIM for £44. I spoke to Virgin over the phone on Friday and after a bit of back and forth the agent arranged to send out a Hub 5 to me at no cost. May I ask if you have a copy of the receipt given at the counter when you returned this? If so - we can reimburse any charges added on, and if you have the tracking then we can track this. Security matters. That evening the Yodel tracker says delivery was attempted but they “couldn’t gain access to the property”. 7 stars for customer service. Parcels returned to the retailer within 72 hours. Please respond to this when you can and we'll proceed from there. Account - Cable. Hi , Thank you for your post and update on this I am so glad you have your new phone. i. Expecting delivery of router today but Virgin Media have not given me a tracking number. Thanks. I’m not getting anywhere with the WhatsApp service. Account - Cable. Returned to Virgin Media. 13-01-2023 14:29 - edited 13-01-2023 14:30. Virgin Media. As the kit we provide is part of your Virgin Media services and remains our property, we may ask you to return it if you disconnect or change your services. Excludes all third party directory enquiry services. But until Thursday evening, there is no delivery, no update, nothing. A number of queries can be addressed by the automated assistant, which will point you. Received message from Virgin your Hub 4 will be delivered on the 14th June 2022 you will be informed of a 2hr time slot. I’ve been back and forth between customer services and sales ect to try and sort out my avalanche of a mess created by virgin media. I would be grateful for any advice on the best way to proceed. They've fallen apart, no available tracking, no available customer service and - 5047219 - 2Does anyone know how long it takes for a response from the “back office team” i was told I would receive a response in 5 days. Clearly there has been a hiccup between VM & Yodel and I’m now left without. Horrible, they treat customers like you own them something. I ordered a a new router which Virgin claims was picked up by Yodel on the 24th. recently cancelled my virgin contract and was supplied with box to return via YODEL ,this was done on the 16/11/23 ,i have since received emails telling me they do not have the equipment and i will be charged if not sent back . Hi, I'll keep it short, waited in all day, Yodel tracking stated my parcel was 1 stop away but stayed like this for 2 hours then suddenly changed to delivered at 3. We would like to show you a description here but the site won’t allow us. Tesco Direct. The tracking on the yodel site has left me so confused! On Thursday 16th it said returned to sender at 8. I had a text from Virgin saying "Yodel will be in touch with your 2 hour timeslot. Hello, My QuickStart box is supposed to arrive tomorrow (5th September) and so far I have not received sms or email from Yodel regarding the delivery window. | Read 42,321-42,340 Reviews out of 430,843Yodel have lost my package. If you don’t have that in property the tech will install that and all the equipment. I called virgin and they said to contact - 5105152 - 2Virgin Media . Browse Virgin Media Virgin Media Community. 2 Kudos. Global Media Limited Postal Address and Map for A. Furthermore, VM agent asked the VM client (me) to be the middle man to help. Hello. " I haven't had anything from Yodel, no order confirmation, no tracking information, not a peep. Today is the second day in another round of 3. Make sure your TV and your box are switched on. Verified account Protected Tweets @; Suggested usersWhy Virgin Media still use Yodel as a delivery partner I don't know. I am new to Virgin, I think I am since still couldn't receive my Broadband hub. Good afternoon. Yodel Delivery due tomorrow - No tracking and no order showing. If you're currently connected through the socket in the wall then eventually you will be moved over to 21CV once it's all up and running in your area. Press Home and go to HelpWe would like to show you a description here but the site won’t allow us. The very helpful member of your team that I spoke to on Friday afternoon said that because he placed the order for the new hub before 6 p. GXO operates Virgin Media’s primary distribution center in Wellingborough, known as “the Big Red Shed,” along with 52 “Little Red Sheds” throughout the UK. Hi, Dave, I am having the same problem…my new equipment was supposed to be delivered on Monday by Yodel…. I would like to know if i can rearrange delivery or cancel the order. I have received texts from VM and e-mails from Yodel since then trying to deliver me another Hub 5. GXO operates Virgin Media’s primary distribution center in Wellingborough, known as “the Big Red Shed,” along with. Mobile Your Account.